Menu glitches?

Posted in: Newspaper
Post count: 49

Hey,

Thanks for such a great theme.

On mobile a black background seems to appear behind my menu when i scroll up and down, and on desktop the menu seems to shift a little (which is noticeable) when scrolled up and down. How can i fix this?

link: richaduane.com/zulu

Post count: 23312

Hello zingolo,

Firstly, I will thank you for your kind words. Unfortunately, I cannot identify your problem checking you website. Please provide more details about this, provide some useful screenshots to explain it, because I need to identify it so I will be able to provide a more accurate response.

Thanks.

Post count: 49

This is the link to the mobile problem: https://drive.google.com/file/d/0BzKfDhkGKQp7anFWS0JhLUM5ZTQ/view?usp=sharing

Will update With the desktop one soon

Post count: 49

https://drive.google.com/file/d/0BzKfDhkGKQp7aGpQcWJxbXluZ28/view

As you can see, the menu shifts on the desktop

Post count: 23312

Hello zingolo,

I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results.
Also, please make sure every time you cleared caches.

Hope this helps!

Thanks.

Post count: 49

Thanks for the reply.

The thing is I have no custom css yet. JUst been using the theme panel settings and visual composer. So what do i do? It’s the black area on the mobile that really annoys me

Post count: 23312

Hello zingolo,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Post count: 49

I disabled ALL of them but the black still appeared. But i just figured out the problem, which is the sticky menu. The black only disappears when using the normal menu (not sticky). Can this be fixed please?

Post count: 23312

Hello zingolo,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, you will have to provide the link of this topic so we can identify you.

Thanks.

Post count: 49

Sure, thanks

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