Menu is not expanding in mobile pages.

Posted in: Newspaper
Post count: 19
daehee.kim
#377043
Dec 8, 2020 at 3:01 am

Hello,

The menu expanding worked well in pages (ex. homepage) on mobile but somehow it’s not working now. It’s working well in posts. Please help me!!!

https://kbopping.com/

Thanks,
Jeannie

Post count: 21065
Bettina
#377089
Dec 8, 2020 at 10:16 am

Hello !

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Post count: 19
daehee.kim
#377202
Dec 9, 2020 at 12:01 am

Hi Bettina,

It’s resolved now. 🙂
I deactivated all plugins and activated one by one and found the plugin which causes the issue.

Thank you for your advise!

Best,
Jeannie

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