I set my menu, and it’s fine but in a couple of days, with no changes, not even an admin login, I’ll find it is missing and in its place, the instructions click here to choose a menu.
Why is the theme forgetting which menu is set? Thanks
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Done that, using wp Rocket cleared the cache. after 48 hours the menu is gone and I have to reset it.
It’s just happened again what a pain! I love the look of this theme. but I’m off to find a replacement for it. Goodbye.
Hi,
Unfortunately, wp Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you for your understanding!
Hi,
Please provide some more details and screenshots with the mode you set the menu.
We recommend to set the menu from back-end like in our documentation -> https://forum.tagdiv.com/main-menu/
Thank you!
No idea what is going on, every couple of day my menu disappears and I’m left with this.
I’ve taken the screenshots, how do I upload them to your forum?
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
