Menu not working on mobile theme

Posted in: Newspaper
Post count: 1

I recently downloaded the Newspaper theme update that now provides the Mobile Menu theme. The new mobile template is showing up, and the three lines where the drop down menu should be are showing up, but when I click them nothing is happening. I have double-checked and have the correct menu selected in the theme editor.

Post count: 13

When you say nothing is happening, what do you see, exactly? Do you get a side swipe from left to right of? You can look at my site, and see how the menu should look – I’ve done some text styling, and added a picture, otherwise, I think it defaults to a blue gradient for the background.

Post count: 13

Sorry, my site is at: https://rsfpost.com

Post count: 23312

Hi AshleighF1717,

You need to provide your website URL so we can take a closer look at your mobile menu. If you are using some untested plugins, we recommend to disable all of them and leave just to active only the required plugins if you want to achieve good theme results.

Thank you!

Post count: 11

I have the exact same problem, the support Guy didn’t even help and is no longer responding!

Post count: 11

How did you manage to fix yours?

Post count: 23312

Hi leazo,

I have checked your website URL on mobile devices and it seems to return good theme results. Where is the problem? Provide more details so I will be able to provide a more accurate response.

Thank you!

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