Good afternoon! I am having problems with the TOP HEADER, HEADER (MAIN) AND FOOTER menus. From time to time, every item in the structure of each menu was duplicated. I’ve tried creating new menus and everything is duplicated. I cleared the cache and nothing solved. This problem began to occur after the wordpress version updated yesterday. At the moment I just left the header main menu active so the site did not get the ugly layout.
For example, when I add an item in the TOP HEADER menu structure and I will save it, it automatically adds the items in the HEADER MAIN menu structure.
What can I do to solve this?
Website is http://mobilidadesampa.com.br
Hello,
Right now I cannot see any issues on your site.
We do not have any such reports of duplicate menu items.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Good Morning! I cleared the cache and disabled some plugins and the problem continues. I think I’ll give up trying to tidy up, look at this screen as it gets the duplicate items. When I add an item to the TOP HEADER and save it, it automatically adds the HEADER MENU MAIN items to the Top Header. See the picture: https://www.screencast.com/t/iyvBcrguSlh Before this problem happened on Friday I did not make any changes to the theme code.
One of the things happened on the 20th when this problem appeared to duplicate the menus, the wordpress version updated to 4.7.4
Hello,
Removing some of the plugins will not do it. You have to remove all of them at once and clear cache afterwards
You have to identify the one that causes the issue. Please remove all of them and check your menus again. I cannot see the duplicate menus now though.
Thank you!
