Metabox problem

Posted in: Newspaper
Post count: 236

Hi, two editors of my site have two reports.
The problem is with the metaboxes present in new / edit post.
In one case the “featured video” and “featured audio” metabox are displayed after the article text, under “post settings”.
In another case the “post settings” metabox is displayed on the right bar, before “Featured video”.

Metaboxes are movable on their own column. It is not possible to move a metabox present on the right sidebar, in the left column (under the post text).

This problem is only present with your theme’s metaboxes and some specific users. Even after you clear your browser cache (or in incognito mode).

This problem occurred after the last update of your 10.4 theme. In the previous version I never had this problem.
I currently use WordPress version 5.6.2 (5.7 has a problem with authors, known to wp developers).

How can I solve?
Have you had similar reports?

Thank you

Post count: 21065

Hello!

That’s strange! Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate easily this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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