This is our problem
https://www.screencast.com/t/l5ocZejB27Vm
Here everything is okay?!
https://www.screencast.com/t/6mQugenUbU
Hi,
We could take a look, please provide a link to your website and we will inspect it.
Thanks
Hello Llapi,
It seems to be a strange theme behavior, sorry! I recommend you to make new clean install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Mr. Catalin,
Now in this domain, I installed all of them new, so wordpress, theme etc, but this is problem for us because we have many posts.
In our wordpress, all plugins are trusted.
When we open in mobile, sharing buttons are okay, just in desktop not showing.
Please help us,
Best regards,
Llapi
Hello Llapi,
It seems to be strange! Try to clear all the caches, server caches, purge CDN files to avoid any conflicts and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.
Thanks for your understanding!
Hello,
I sent you email, but no answer…
Please help us.
Best regards
Hello,
Replied via email! I cannot access your setup page, sorry!
Thanks.
Hi there,
I have the same “missing sharing buttons” issue too. It occurs only in desktop mode.
Do you have any solution on this?
Thanks
Hello panchatz,
It is the visual composer plugin. Once I deactivated it, the social icons came back. Please use the wpbakery page builder provided in the theme package, not ‘visual composer’. Please use wpbakery page builder version 5.4.5 provided free of charge in the theme package.
Hope this helps and let us know how it goes!
Thanks.
Fixed!
Thanks for your help.
