Missing Social Share options

Posted in: Newspaper
Post count: 14

I can’t add social share links beyond the following options:
Naver
Copy URL
Flipboard
Kakao
Gettr
Koo

No other options are visible, and I’ve tried the previous solutions posted on the forum here:
https://forum.tagdiv.com/topic/social-share-links-in-theme-panel/

I have the same issue exactly as described here: https://forum.tagdiv.com/topic/missing-social-networks-share-options-under-2/
both in the limited share options available, and the code being different to that described in the suggested fix.

This is a new installation of the theme, which is all up to date, although no earlier version has previously been installed.

Post count: 21065

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We will check and help you as soon as possible.

Thank you!

Post count: 36

Tagdiv team, can you share public the solution as it seems that we are many got affected from the above issue?

Post count: 35449

Hello,

Please let me know what you see in the social share section in the theme panel.
f you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Post count: 36

Hello,

I can see only those https://tinyurl.com/2bwsgajb socials.

I am using the latest version of the theme 12.7.1 so the code in td_first_install.php is slightly different from that you have shared. I prefer to implement the solution on my own as I plan to purchase more licenses for new projects and I want to know how to fix it

if ( empty($social_drag_and_drop) && ( version_compare($td_db_version, '8.6', '<') || TD_DEPLOY_MODE == 'dev' ) ) {
td_options::update_array('td_social_drag_and_drop', array (
'facebook' => true,
'twitter' => true,
'pinterest' => true,
'whatsapp' => true,
'linkedin' => '',
'reddit' => '',
'mail' => '',
'print' => '',
'tumblr' => '',
'telegram' => '',
'stumbleupon' => '',
'vk' => '',
'digg' => '',
'line' => '',
'viber' => '',
'naver' => '',
'flipboard' => '',
'kakao' => '',
'gettr' => '',
'koo' => '',
'copy_url' => ''
));

$update_social_drag_and_drop_option = true;
}

Post count: 35449

Hi,
You are in the right place, now what you need to do is to change the operator from ‘<' to '>‘ and the == to !== -> https://i.imgur.com/WwS3rAS.png like this – https://i.imgur.com/K5ZjJ1s.png after that save and check the theme panel social share options. After those are back, revert the code as it was first time.
Thank you!

Post count: 36

Hi,
Doesn’t seem to be working. I can’t even uncheck Koo, once I do it and hit save then it’s showing as checked.

I have perform the change in code
if ( empty($social_drag_and_drop) && ( version_compare($td_db_version, '8.6', '>') || TD_DEPLOY_MODE !== 'dev' ) ) {

Result https://tinyurl.com/2bnk4tua

Post count: 35449

Hi,
Please contact us via email at contact@tagdiv.com provide temporary wp-admin access and we’ll fix it as soon as possible.
Thank you!

Post count: 36

Hi, I have just emailed you

Post count: 14

TagDiv fixed this for me, although it did require a reinstallation of the Theme, which I wasn’t informed of beforehand. So do back up any customisations you’ve made before letting them go ahead.

Post count: 35449

Hi mariospavlou, will check this problem and replay via email soon.

Hi Stuart R, we’re sorry that you lost your customizations during the fix that had to be applied.

Post count: 364

Hi,

The code in the current version seems to be slightly different from the one provided in the screenshort earlier in this tread. It seems like that just changing the “>” direction won’t do the trick with the current theme version. Is there anything else that needs to be changed? This is the current code (before changing the direction of the “>”)

// Update TO version 8.6 - add social networks.
// @since 14.12.2017
if ( empty($social_drag_and_drop) && ( version_compare($td_db_version, '8.6', '<') || TD_DEPLOY_MODE == 'dev' ) ) {
td_options::update_array('td_social_drag_and_drop', array (
'facebook' => true,
'twitter' => true,
'pinterest' => true,
'whatsapp' => true,
'linkedin' => '',
'reddit' => '',
'mail' => '',
'print' => '',
'tumblr' => '',
'telegram' => '',
'stumbleupon' => '',
'vk' => '',
'digg' => '',
'line' => '',
'viber' => '',
'naver' => '',
'flipboard' => '',
'kakao' => '',
'gettr' => '',
'koo' => '',
'copy_url' => ''
));

$update_social_drag_and_drop_option = true;
}

Thanks!

Post count: 36

Can anyone share public the solution for the above? I face exactly the same issue in a new installation.

Thanks
Marios

Post count: 35449

Hi,

In case that you tried this solution:
You are in the right place, now what you need to do is to change the operator from ‘<' to '>‘ and the == to !== -> https://i.imgur.com/WwS3rAS.png like this – https://i.imgur.com/K5ZjJ1s.png after that save and check the theme panel social share options. After those are back, revert the code as it was first time.
and is not working, then please try this:
Edit the Newspaper theme and in functions.php file (wp-content/themes/Newspaper/functions.php) at the end of the file add the code from here -> https://pastebin.com/uAw5du5k then go to Newspaper theme panel, click on save settings button and check the social share if now are displayed.
Notice. After the social share are back the added code needs to be removed from wp-content/themes/Newspaper/functions.php

Thank you!

Post count: 36

Hi, I confirm that the above solution works.

Edit the Newspaper theme and in functions.php file (wp-content/themes/Newspaper/functions.php) at the end of the file add the code from here -> https://pastebin.com/uAw5du5k then go to Newspaper theme panel, click on save settings button and check the social share if now are displayed.
Notice. After the social share are back the added code needs to be removed from wp-content/themes/Newspaper/functions.php

Post count: 35449

I’m glad it helps!

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