Mobile ad placement not working

Hello! I’m trying to set up an ad on my mobile page but it isn’t working. Could you help me?

The set up is: for each page I have a normal desktop version and a separate mobile page. On the desktop page, I have an ad placed at the top which is the “Header Ad” slot. On the mobile page, I have an ad placed at the top which is the “Custom ad 1”.

If I place the “Custom ad 1” on the desktop version it works on desktop and mobile, as long as I don’t have any mobile template for that page (i.e. just running the desktop version on mobile). So the code is not an issue.

What am I doing wrong?

Thanks!

Aline

Hello Bettina,

Yes, I have built a mobile page etc. but the ad does not show there. That’s my problem. Do you know what can be wrong?

Just to recap:

1) The ad is set up in “custom ad 1” in format 320×320 with Google Ad Manager code.

2) If I set up the ad in an ad box on top of a page in desktop view, it works.
3) If I view a page with this ad box in mobile, I can see it provided I don’t have a mobile page associated with it.

–> the problem arises when the ad box is set up in a custom mobile page. The it doesn’t show.

You can see this when you go to nordsip.com on a mobile. The mobile homepagemobile should show a 320×320 ad but it doesn’t. I’ve also set up a test page here: https://nordsip.com/irri-survey-2019-the-nordic-cut/
There you can see that there is no mobile page but there you can see the ad in both desktop and mobile.