Recently noticed that when the site viewed in a mobile browser the page is stuck on an older version. It requires the viewer to refresh the page in order to see the latest version with the most recent posts. This is not something that was happening a few months ago.
Site is http://www.brissi.com/blog
Problem here is that many visitors might not know that this is required and presume the site is out of date. Not a good way to impress new visitors
I cannot see this discussed on tagdiv forum. Having looked around the web this type of problem seems to be discussed as a caching issue. However the site was not using any caching plugins.
We have installed W£ Total Cache which looked as if it would not only to improve page loading speed but has an actual option to disable caching for mobile browsers. Plugin is activated – but not using any CDN.
Caching is disabled for mobile by using the reject user agent feature (iPhone,Android and iPad have been listed)
Despite this when visiting home page using an Android or IPhone browser recent changes are not showing unless you refresh the page at which point the latest version can be seen.
What can be done to ensure that mobile visitors always see the latest version which has the most recent posts. What will force mobile browsers to get latest version? Ideally would like to have caching plugin on for all users as it seems boost load time speeds
Many thanks in advance. All comments appreciated.
Henry
Caching problem. Not related to theme.
You will need to fine-tune your caching setup; check online forums for W3 cache. Also note some versions of Chrome cache the site from last visit and then update when it detects new version.
Hello Chris,
Thank you for the speedy reply
I have tested the same browsers on different similar sites and I do not get an older version.
For example:
I am visiting the page on mobile browser
I then make a text change
I then revisit the page using same browser and can see the change first time.
When doing the same on the site under discussion (http://www.brissi.com/blog) I cannot see the change until I refresh the page.
This make me think there is something about this site and theme that must be causing the issue? I think that there must be something that has changed that is causing this.
I am not sure what code advises a browser to look for a most recent version but is there anything within the theme that might have the potential to change that?
As before any thoughts, comments or solutions really welcome.
Thank you
Henry
Weird. I’ve been using theme for 14 months and have not had this issue.
So, obviously…. I am no help whatsoever! 🙂
Sorry about that.
Hi,
It may be still related to W3 Total Cache, try to disable it and see if the site still delivers an old page on mobiles.
Thank you, Emil G.
Thanks for your comments Emil.
It was happening before the W3 Total Cache plugin was added to the site.
I was hoping that the more direct controls options within might force the mobile browsers to fetch the latest version and provide a solution to the problem.
There are several plugins on the home page (Instagram, pinterest, facebook, twitter etc.) I am wondering if they might have some caching instruction in their code that is effecting the whole page when viewed in a mobile browser?
Thanks in advance for any further thoughts or ideas.
Best regards
Henry
Hi,
The theme doesn’t use cache. I’ve checked your site and noticed that you use an older version of the theme so please make sure you update it and check again.
Please also make sure that you don’t have any host cache.
This could also happen due to browsers’s cache as Chris stated. Other plugins could also cause this although I doubt it.
I suggest you update your theme to the latest version (4.6.1) then empty cache, purge files, deactivate all plugins then update a post and check again. You should also go trough W3 Total Cache settings and make sure you have it configured well.
Hope this helps!
Thanks
