after updating from version 2.6.3 to 3.1, our mobile wdith/container is not fixed like it should be.
users can now swipe to the right and move the screen to blank space. I’m noticing with a ton of sites that have updated to 3.1. why would you guys allow the container to be broken in new version?
ads, plug-ins, code…I’ve disabled everything that could have caused the issue of forcing the container to be broken.
still couldn’t fix it.
this is an issue for those who’d like to run 720×90 ads on a mobile version. it will always BREAK the mobile width.
I’m asking for a solution that will allow the mobile width/container to not be broken if there’s an element that makes it break on version 3.1.
it also effects any footer ad or footer floating social sharing showcase (as it’ll take form of real width, not mobile width).
how u guys had it setup in 2.6.3 was perfect for us non developers.
website is elitesportsny.com
thank you,
…I haven’t solved it, but I’ve stumbled onto something….
The pages that are chosen as page builder with title as requested unaffected and gave regular mobile width/container.
however, the pages that are chosen as “no title” (default) I believe, along with all posts, ARE affected.
I’m typing from my phone so I couldn’t look I to this any further.
still need some insight into this.
thx
Hi
I’ve made a few tests on my side but couldn’t duplicate this issue. Make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also remove any custom code you have added if you have some, clear all caches then test again.
Thanks!
Above is a visual of the issue. There is no rhyme or reason for it. It’s happening on post pages and other pages, including category pages, but is NOT happening on pages that are used via the “page builder with title.”
I have tried every troubleshooting problem prior to asking. And I’m also noticing this issue on other websites who have recently updated to 3.1
Thanks,
Hi
Replied you via email.
Thanks!
This is randomly occurred issue for many of my websites as well that are either running newsmag or newspaper.
Is there a solution for this ?
I have not found a solution, but I noticed the FB like button – if not iframe – could cause an issue.
Also, if you’re not running responsive ads – 320×50 for mobile – the container will break. Any ads wider than the mobile width will break the container….unlike previous versions of NewsMag.
I have various websites that I have seen this issue:
For example
HI
I’ve checked both your sites and they works fine on mobile: http://screencast.com/t/XWgNmpyP – http://screencast.com/t/mla5NCZg5B
If you still have this issue please provide more details about it so I can inspect it closer and get back to you with a more accurate answer.
Thanks!
