Mobile Homepage issue

Posted in: Newspaper
Post count: 37

Dear TagDiv team I know that my support ended but I would be very grateful if you can help with this small issue
My assigned mobile home page just doesn’t show up, it shows the desktop version on mobile
https://www.loom.com/share/ba9a8600f4834305a660e9371ab8eb78

Post count: 35449

Hi,
It looks like the mobile page is not assign and you still use the responsive version.
What you can do is to try to set the mobile page again. On frontend set on “No mobile page” -> https://i.imgur.com/B9hB8A4.jpg and after that assign the mobile page again (you can make a test using a different mobile page). Also, you can make a test using only tagDiv plugins, to be sure that there is no plugin interfering.
Thank you!

Post count: 37

Thank you very much for the answer, it was assigned properly, it seem it needed time to adjust the mobile version, but when I checked today the mobile version was worked great on mobile, but then I tried to load the desktop version in incognito window and I found out the mobile homepage showing up on desktop. Then I deleted the cache, and it is started all over again. Now again the desktop version showing on mobile (but I can assure you it is assigned properly as on your tutorial). Its starting to be really crazy. I dont know what to try anymore.
https://www.loom.com/share/3901c90df4b74b32ba62e0ceebe103dd

Post count: 21065

Hello @vampireprincess!

It seems that you assigned the mobile page properly. This issue seems to be from a cache problem, please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.

Let me know the results!

Thank you!

Post count: 37

Thank you very much for your help, I solved it with your help, the problem caused the WP Super Cache plugin, when I am disable it, it is working as a charm <3

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