mobile horizontal menu header is displaying much wider than verticaly

Posted in: Newspaper
Post count: 32

Hello,

I got a problem with my website : arbreaucoeur.com, the mobile menu header is much wider when you go on horizontal mode, I tried many things but nothing worked, do you have any suggestion to solve this ?

Thank you in advance,

Louis

Post count: 32

It is ok I fixed the problem, it was simply the logo which was on auto size !

Post count: 21065

Hello @Louis!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Post count: 32

Hello Bettina,

I got another problem haha

I found that on the “animal pro theme”, the theme I am using, there is a button to reset/recover the password hidden behind the cover picture on the mobile menu by default.
picture of my problem

Is there a way to delete it ?

Thanks for your help,

Louis

  • This reply was modified 5 years by Louis.
  • This reply was modified 5 years by Louis.
  • This reply was modified 5 years by Louis.
Post count: 21065

Hello!

That’s weird! On our end it’s working just fine.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please let me know about your results!

Thank you!

Post count: 32

It is by default on the demo theme Animal pro, it is not a problem of plugins (the screen I showed you is from the theme by default and not my website which has the same problem)

Post count: 21065

Hello!

I checked the demo preview and there is no way to see that section like on your screenshot because the option is deactivated on mobile version: https://prnt.sc/y9g82b
Also, I install and tested the demo on my website and it seems to work well: https://www.screencast.com/t/OVPsHjmL4P

Thank you!

Post count: 32

Hello,

Yes it seems it is desactivated but the option is hidden behind the cover picture, if you try to click on the bottom center (a bit higher than the page limit) of the mobile menu you will get the option to recover your password.

Post count: 21065

Hi,

I got it! Yes, you are right.
It seems this is a bug at the moment in our theme. Our developers are working on it. As soon as we have an update, we will let you know.
We are sorry for the inconvenience!

Thank you for your understanding!

Post count: 32

Thank you !

Post count: 32

Hello Bettina,

How many time do you think the devs will need ?

Thanks,

Louis

Post count: 21065

Hello @Louis!

We don’t know the exact date, because our team trying to fix as many problems that require more time.

Thank you for your understanding!
Have a nice day!

Post count: 32

It is quiet important for our website to be clean and simple so I hope it’ll be fixed soon !

Thank you for your understanding,

Louis

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