I’ve read the other suggestions to deactivate Composer, uninstall, clear cache, reinstall, activate, clear cache and our mobile images are still not loading. Please advise for americanfaith.com. I’ve also tried reverting back to 10.4 and still no luck.
Hello!
Where you upload the image in Media, there is a setting with the size of the image and please select full size.
Also, please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!
Thank you!
Thank you Bettina, I have tried the full size image select on the images we currently have on our homepage, category pages and single post pages and they are still not populating thumbs on mobile. I have also downloaded and run the regenerate thumbs plugin with the same result. Please advise on what else I can try. Thank you
Thumbnail settings in Theme Panel: https://pasteboard.co/K8SYIWG.png
Single Post Settings: https://pasteboard.co/K8SZcNr.png
Single Post Mobile: https://pasteboard.co/K8T1Q1C.png (full size not an option)
Article Image Size: https://pasteboard.co/K8T087K.png
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
