Mobile loading issue

Posted in: Newspaper
Post count: 135

On mobile, the “All” and “More” links are not going anywhere when you click them. Works great on desktop, but any of grey links are not working. The block is the second block on our homepage. Image of location

It only happens on mobile, not desktop. How do we make the links work on mobile?

Post count: 21065

Hello @sejpost!

They are not working as they should, even on the desktop. I can see that you have some errors in the console. Something is blocking the Ajax processes there.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Post count: 135

I had AJAX turned off from the theme panel. Made the change and it works. Thanks.

Post count: 135

Related….now on desktop, the Entertainment category is showing blank spaces and six stories. It should only be showing six stories and not the blank spaces.

Help? Image of site not working: Six stories showing in 9 spots (3 empty)

Live site: Coronado Times Website

  • This reply was modified 3 years by sejpost.
Post count: 21065

Hello @sejpost!

Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).

Thank you!

Post count: 135

Hi Bettina,

I can do those steps…one question before I do so. By Deactivating the TagDiv composer will it delete any of my content? We have lots of wordpress posts, etc. and I don’t want to lose it. Or, once I reinstall it, will the content remain in the same format it is now (and hopefully with the missing stories present)??

Thanks,
Steve

Post count: 21065

Hello Steve!

No. It shouldn’t have happened like that. You can make a full backup before proceeding.

Thank you!

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