I’m using the latest version of the theme, not an upgrade. Fresh install. And the mobile menu and search seems to be broken.
1. Homepage – nothing happens
On the homepage, when I tap on either search or search, nothing happens. Absolutely nothing.
2. On Post Page – search works slow sometimes, menu still broken
On post pages, the search button works after a delay of around 3 seconds, while menu is still broken. A stramge thing happen sometimes when tapping on menu button, the whole screen zooms out with box shadow (an expected behaviour with menu overlay), but the menu doesn’t show. If I wait for around 20 seconds, the menu shows and sometimes the menu doesn’t show.
But most of the times, both the menu and search are broken and they don’t work.
Please suggest fix as I’m losing business because of this simple thing that should work.
We could take a look, send us an email at contact@tagdiv.com and provide admin login information, as well as FTP and cPanel access if possible. Check the theme system status before
– https://forum.tagdiv.com/system-status-parameters-guide/
And deactivate all non theme plugins to exclude possible conflicts. Include a link to this topic in the email.
Hi Simion
Thank you for the support. I’ve mailed you the details, please check.
Replied via email!
Can you post a solution for this in this thread? It seems that many people are having this problem, myself included.
Hello infoswell,
In the vast majority of cases, this problem blame from your untested plugins. Remove all of them, clear all the caches and check the results. Should works as expected!
Thanks for the message!
