Hi,
Here is my website : http://www.sweetdaddy.fr
Here is my screenshot : http://hpics.li/88678b7
After upgrading my theme, I have the problem shown in the screen : I have the mobile menu (“1”) that appears on my usual desktop menu (“2”), and did not have such problem before.
How is it possible to solve that please ?
Hello Junior,
This behaviour appears because perhaps, you are using CDN system. So, to solve this problem, please try to clear all your caches (inclusive CACHE SERVER -> request this to your hosting provider), purge CDN file and test it again and check the results. Until now, we have encountered this problem and all of the customers which were had this issue were solved it by deleting the cache server. Please try to contact your hosting provider and request them to clear the server cache.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Catalin,
Well, I tried to :
-clean CDN on OVH
-clean all sever caches with a “Header set Cache-Control “no-cache”” in the htaccess (answer given by OVH to clean server caches ; I suppose it is a good way for that, like it is what they asked me to do)
And the problem is still here. Do you have other idea please ?
Hi
Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look to you wp-install.
Thanks!
