I uploaded an image as a mobile background but it didn’t change the default. Is there some type of size requirement or something I may be doing wrong? Let me know, excited to get it working.
Hello,
You are probably using the mobile theme plugin and are not changing the mobile theme background from the mobile theme section at the bottom of the theme panel: http://screencast.com/t/pNfAnbCr
If you use the mobile theme, then all of the mobile settings are done through this panel.
Thank you!
No not using the mobile plugin. I had at one point turned it on to try it but didn’t like it.
Hello,
If you are not using the mobile theme, then you should be able to change the mobile menu background from here: http://screencast.com/t/ZJB9DaLeTX
If this is not what you mean, please provide more details to what background you try to change.
Thank you!
Yes we are taking about same spot in screenshot you made. That is where I uploaded an image but my background doesn’t change for mobile menu. That’s why I asked if there is a certain size in original post.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I’ve uploaded a background image but is doesn’t appear in the mobile menu.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you and leave the image set as background. We will take a look as soon as possible.
Thanks!
