Mobile menu constantly on desktop (Opera java script)

Posted in: Newspaper
Post count: 23

Hello,

one of our users reported problem with mobile menu displaying on desktop version. This menu appeared constantly after visiting page and disappeared (could be turned off) only when java script was disabled.

Configuration of the browser:
Opera 12.16 (compilation 1860)
Linux System x86_64, 3.19.0-32-generic
Browser identificator: Opera/9.80 (X11; Linux x86_64; Edition Linux Mint) Presto/2.12.388
Version/12.16
Resolution: 1152×864

Please see attached screenshot: https://goo.gl/0VBl4B

Best regards,
MR

Post count: 23312

Hello wash,

I have inspected your website and I did not saw any problems with your mobile menu on the desktop version. This type of errors happens due to your memory cache or server cache. Try to clear all of this and also, if you are using some untested plugins, disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps!

Thanks for the message!

Post count: 23

I couldn’t replicate this problem, it has been reported by user. He wrote this is constant problem on his configuration (mentioned).

Post count: 23312

Hello wash,

Unfortunately, our theme has not been tested on Linux operation system, and it is possible that some of the Browsers do not work as expected with the theme, like Opera which is rather problematic. We will make some deeper investigations and tests in this regard and we will consider to fix it in our future updates if our developers will take this decision.

Thanks for your understanding!

Post count: 23

Thank you.

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