Hi,
With the new mobile plug in 9.6.1, only with mobile display, I have an unusual problem on the mobile menu (also does not work the search and arrow works to get back up).
In the plugin mobile option, if I select:
– Using mobile theme for Mobile: all is ok on mobile view
– Using Mobile + Amp: menu does not work on mobile view, but works on amp view
I tried to eliminate js and css optimizations but nothing changes…
Do you have any ideas for a solution?
Thank you
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi Calin,
I’ve tried it before, but it doesn’t change anything.
Consider that I have never had problems of this kind with previous versions of the mobile plugin.
The problem with mobile display is only present when ‘mobile+amp’ is selected, while with only the ‘mobile’ option the menu and other dynamic functions work well
The amp version (by selecting ‘mobile+amp’) does not cause any problems either…
What can i do?
Hi,
Let’s try to make a test please set the “AMP” version -> https://www.screencast.com/t/bML2FZEsvOgS save the settings, clear all cache, after that go in AMP General and check all check boxes -> https://www.screencast.com/t/jFH7Dph3 save the settings, and now go back to mobile and change back to “Mobile + AMP” save the settings, clear all cache and check to see if the menu is working.
Hope this will help you!
Thanks.
Hi Calin,
I tried following your instructions step by step but unfortunately it does not work…
is a very mysterious problem… if I select only ‘mobile’ the menu works in the mobile view… with ‘mobile+amp’ it works only on amps
so I’d exclude a cache or plugin problem, which I’ve already taken out for testing… it seems that ‘mobile+plugin’ inserts a code somewhere that removes the dynamic functions on the mobile view…
but at this point, I don’t know what to do…
Thanks
Hi,
What you can do is to make a copy of your website and set in on sub-domain for a test , deactivate all plugins, clear all cache and try again.
Also if you made some changes in mobile files, please re-install the mobile them.
Thank you!
