The mobile menu fails in 11.4.2 – rolled back to 11.4.1 and it works again
There was also a WordPress update today to 5.9
Mobile theme plugin not activated because I don’t use the mobile theme plugin
Thanks
Hi PatWire,
Can you make a staging or subdomain where to check this problem?
Also, the problem persist if you are using only the theme plugins? (it is possible after the theme update to be a plugin conflict).
Thank you!
Same problem here. Mobile menu doesn´t show up on 11.4.2.
Hi rafaelpetermann, can you please provide a link to your website to inspect the situation?
Thank you!
Sorry, I had to roll back to 11.4.1, and now it´s working again.
Hello. Same here. With 11.4.2 the mobile menu only works on amp version.
Hello, same problem here. Disabled all the plugins excluding the newspaper ones. Mobile Menu only works on AMP. Best Regards
I lose mobile menu and main menu after update pfffffff
Hi rafaelpetermann, bmfcdrw and srpskiposlovniimenik
If you want we can take a closer look at those problems, for this please make sure that you have backups for your websites and please contact us via email at contact@tagdiv.com, provide there wp-admin access and as many details as you can. We’ll check the problems as soon as possible.
Thank you for your understanding!
Just send it Thank you Best Regards
Was there a simple solution to this at all?
If not will email site access details? Currently on 11.4.1 but happy to update and send logons
Thanks
Hi,
This problem is not a general one, it depends on more factors, for example we saw that users with strong cache plugin like litespeed, W3 Total.
If you want, you can contact us via email and will check the mobile menu.
Also, soon will be a new theme update and maybe then you’ll no longer have this problem, we hope to be the next week.
Thank you!
Same problem here. The page just appears to zoom in a little like a popup, but the mobile menu doesn’t load. Running backups now and will try to revert to 11.4.1.
Major problem on a site that is 70% mobile traffic with a 5-10k daily visitors.
When I enable the mobile theme I get an error,”There has been a critical error on this website” when viewing on a mobile device.
Reverting back to 11.4.1 using the theme panel resolved the mobile menu issue. You’ll likely need to update/activate the dependent tag div plugins as well.
Thanks Calin
Yes Litespeed cache here – will wait for update then – thank you
My mobile menus stopped working after 11.4.2 as well. The page appears to go into a modal when you click the menu. Did anyone find a solution? Reading through the thread, I’m not using any caching plugins because I’m on a CDN. Before this happened, I had AMP deactivated. I have AMP turned on now to try and resolve the issue.
Hi,
There is a new theme update, Newspaper v11.4.3 please try it, make sure that you clear all cache, purge CDN.
I hope this will help!
Let me know the results!
Hi Calin
Just to confirm that 11.4.3 does NOT fix the mobile menu for me – will leave installed though for more testing and email logins to support if necessary
Thanks
Pat
Hello Pat!
If the problem persists, then we should investigate further via email. If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you!
Emailed thank you Bettina
