Mobile menu doesn't work anymore

Posted in: Newspaper
Post count: 9

Mobile menu works properly on mobile view from a desktop, but on smartphones and tablets pages don’t fully load. Progress stops at around 40-50% so neither sticky columns nor mobile menu work. When clicking on mobile menu icon, pages just shrink, a border appears around pages and menu doesn’t show up. No mobile menu plugin installed, tried to disable all plugins, tried WP Super Cache but nothing works. This is the site http://www.cpiagenova.it

  • This topic was modified 5 years by drang.
  • This topic was modified 5 years by drang.
Post count: 21065

Hello!

I just checked your website and it seems to work just fine.
Please note that sticky columns will never work on mobile because they are displayed one under the other.
Please clear your cache and try again.

Thank you!

Post count: 9

Sticky colomns don’t work on tablet ad in mobile landscape view because page don’t fully load. I have other websites in which they work regularly. Also the “go to top of the page” button doesn’t show. Did you try clicking on the menu hamburger, not just looking at it? It doesn’t respond. I can send a video if needed.

Post count: 21065

Hello!

Yes, it is working pretty good, please check: https://www.screencast.com/t/gcXGWsImPda
The page speed could be a problem there or some external factors like internet speed, that’s why maybe it is not loading so fast.

Thank you!

Post count: 9

I’m afraid your screencast works because it’s taken from a desktop emulating a mobile device. As I said in my starting post “Mobile menu works properly on mobile view from a desktop, but on smartphones and tablets pages don’t fully load. Progress stops at around 40-50% so neither sticky columns nor mobile menu work“. Please try it on a real mobile device and even on tablet. You will notice that mobile menu doesn’t show, the viewport just shrinks. Even in your video I can see the viewport shrinking for an instant right before opening the hamburger menu.

Post count: 21065

Hello!

I tested on a real phone also and it is working well.
In our theme that animation is for everyone, but in your case I can see it stays +1 seconds and I explained you above why.

Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.