Hello,
I was reviewing the mozilla firefox and tried browsing my own site https://www.techlegends.in
The mobile menu seems unresponsive, instead when the close windows icon is clicked. The advertisement behind the menu window gets clicked.
It’s not just for my site. I’ve tested several sites from the showcase lists. All happen to encounter the same problem when viewed from Mozilla Firefox mobile browser (Android). Even if it accidently somehow closes, the mobile menu experience is too bad when viewed from firefox for Android.
Hello ankush,
Unfortunately, we know about the firefox browser issue and if you test our demo in it: http://demo.tagdiv.com/newspaper/ you will see similar results (our demo is a bit better optimized but the effect is still present)
There is little we can do about it as it;s a browser issue. The browser has flaws on every type of animation.
Sorry for the inconvenience but Mozilla needs to step-up their game.
As for the mobile included browsers, if Mozilla has such issues then not much can be expected of these browsers as well.
Sorry for the inconvenience but we cannot fix browser issues. A browser renders elements the best it can. Some browser’s best is not enough I’m afraid.
Thank you for your understanding!
Ok I understand. However, you cannot neglect the number of users Mozilla Firefox browser has. It affects our blog when a reader fails to navigate.
You can alternatively have an option to activate the old menu style which doesn’t need any fancy browser support and is flexible everywhere.
I hope you understand our situation. We are very much concerned about our readers and we don’t want to loose them 🙂
I would want a responsible reply from your end on this matter. According to Google Analytics, 12 % of my total readers use Mozilla Firefox (mobile and desktop users included). You should have a fail-safe menu option which would work well in browsers that aren’t advanced as Google Chrome is. If Mozilla firefox would have been a browser like IE, I could have agreed to your point. But, there are a lot of Mozilla Firefox users which has a significant importance yet until now. Think about that before advancing on the designing schemes!
I’ve enabled WebP image support on my site. But, I haven’t completely converted all the images to WebP. Only, google chrome users would see the image load on WEbP format, but others would see the original JPEG/PNG format. Similarly, you’ll have to consider adding an intelligent support for menu on Firefox or similar so-called unsupported browser.
Hi
We’re sorry for this bad experience you encounter using Firefox browser.
Please address us via email at contact@tagdiv.com including a link to this conversation and we will try to find a solution in shortest time possible. We have a day off Monday so only Tuesday can get back to you.
I’ve also added this on our list and in next period of time will make some additional tests and will try to find a fix for this issue.
Thanks for your understanding and again sorry for this inconveniences!
