Dear Sir/madam,
RE: http://www.multippl.com (using mobile)
I have noticed that my menu while using a mobile device, that was working has suddenly stopped working.
It does not come up anymore and instead does this (See photo below)
https://paste.pics/IRARK
Please advise on what we should do.
All the best
Thomas
Hi,
Indeed, it seems that the search is working, but the mobile menu is nod disapplied.
Also, there are no errors in the console. Can you please check if this problem is not caused by a plugin conflict? Please try only with tagDiv plugin. Also, please update the theme to v11.5.1
Let me know the results!
Thank you!
Hi Calin,
I have updated the tagdiv plugin. When it was on the staging site the mobile menu would pop up but since I updated it on the live site it does not work.
How would I check if it is not caused by plugin conflict?
All the best
Thomas
Hi,
You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say on staging was working correctly, then it can also be a cache or object cache.
Thank you!
Hi Calin,
Okay I will try flushing cache.
I have noticed that since updating the category tags are moving to the right a lot, before when you hovered over an article it would change colour and stay in the same position. Please see below:
https://paste.pics/IT3S0 – normal
https://paste.pics/IT3S6 – hovering over
Can you assist us on this?
All the best
Thomas
Hi,
I believe that it is set an animation effect on the category hover -> https://i.imgur.com/DYEF0Gf.png
I can check and see from where is coming and remove it, but for this I will need temporary wp-admin access. If you can provide it, then please let me know and please contact us via email at contact@tagdiv.com.
Thank you!
