Hello in there…have an issue with the mobile menu not working anymore after update to Newspaper 12.6.3. When i click to categories or sub elements nothing loads just an white page.
I must say that I disabled all plugins to avoid a potential conflict and… still not working. Need u’r help.
Hello!
Do you have any caching tools enabled? Please disable them and try again.
Let me know the results!
Thank you!
I’am using wprocket but I already tried, I disabled it and still doesn’t work. Now I left it disabled 🙁
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello, I have sent you all the necessary info by email. Thank you very much.
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Ok, your action to my problem was to disable AIOSEO which is not a solution for me because it is a paid service for more than one site… After hours of tests I discovered that there is a real problem between AIOSEO 4.5.4 , 4.5.5 and tagDiv Mobile theme plugin.
My question is do u have any solution for my problem without disable AIOSEO ? Do you have a plan to solve these issues with AIOSEO in yours tagDiv Mobile theme future upgrades?
I need to know in order to have an idea how to proceed from now on in my business…Thank u.
Hello!
It seems there is a plugin conflict. Unfortunately, we cannot provide support for untested plugins. We will try to do our best in the next updates.
Thank you for understanding!
