Mobile menu not working properly

Posted in: Newspaper
Post count: 24

Hi,

My mobile menu is not working properly. It takes few minutes to actually have the mobile menu slide out. When first entered the page and click on the hamburger icon, it just zoomed out and does nothing.

I think the problem might be we have to remove these lines:

.td-menu-background,
.td-search-background {
background-image: url(‘http://192.168.0.208/wp_011_test_demos/wp-content/uploads/2017/05/1.jpg’);
}

.white-popup-block:before {
background-image: url(‘http://192.168.0.208/wp_011_test_demos/wp-content/uploads/2017/05/1.jpg’);
}

If not, can you provide me a solution?

Thanks,
Tina

Post count: 22421

Hello Tina,

The menu should open regardless of the images set as a background.
The most likely cause for this is a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 24

Hi Bogdan,

I disabled all the plugins and cleared cache (unfortunately I didn’t install a child theme) but it is still the same.

When I look into console when the pages loaded it shows this:

Failed to load resource: net::ERR_CONNECTION_TIMED_OUT 1.jpg

This line appears about 2 minutes after page loaded, and it is only when this line appears that the mobile menu is working. Which means the menu is waiting for the two lines mentioned in my first post to be loaded.

Any suggestions?

Thanks!

Tina

Post count: 20688

Hi,

Please check in the Theme panel->Background sections here
https://www.screencast.com/t/weTpyCbONFAm
Remove or replace the background image set there.

Thanks

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