Mobile menu showing after update

Posted in: Newsmag
Post count: 13

I just updated the newsmag theme to the last versión and after i uploaded it throw ftp acces the mobile menu appears in the head of the theme, What is happening?

Also some features of the homepage get wrong, and i get a lot of blank spaces

PD: I had to keep my old version of the template in my website beacuse i couldn’t fix it, but i want to update it as soon as possible. Thanks

Thanks for helping me

Post count: 6535

Hi

I’ve checked your site the theme works fine now, please check this screen: http://screencast.com/t/YEi1BsGKoS If you still have the layout issues please check if the browser zoom it’s set to default value, because otherwise appear some issues with the layout http://screencast.com/t/o7zGWqA4aVW This is valid for all browsers. You can set the zoom at default value using CTRL+0 command.

Let us know if you need further assistance on this.
Thanks!

Post count: 13

I told you that i was using the old version beacuse the issue, so i just put the 3.1 version of newsmag, checked everything that you told me about the browser zoom and i still having that issue on CHROME, SAFARI AND FIREFOX… http://quindionoticias.com/


Post count: 23312

Hello dhincapie,

Again, I have inspected your website and everything seems to work as propelry, as you can see in this screenshot, like this -> http://screencast.com/t/LxU0f7Hy5Zxj If you have some custom modifications please try to revert the theme to the default state, disable all untested plugins which can interact with the theme and cause a lot of unknown issues. Clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 13

Hey, looks like now the problem is different, now i do not have any menu on my header!!! HELP
quindionoticias.com

Post count: 13

Also the social networks icons looks like madarin characters

Post count: 6535

Hi

I’ve checked the site and now the menu is displayed fine. If you still have this issue try this css int heme panel > custom code > custom css to make the menu visible: http://screencast.com/t/ZUH5Jr97J

.sf-menu li{
visibility: visible!important;
}

Also I’ve noticed that some fonts are blocked: http://screencast.com/t/XQljcHBu3c Please check this link for more detail in this regard: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks!

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