hey
when i look at my website on mobile devices it seams that when i click on the Header Menu Drobdown box i get no categories or pages appear.
Thanks
Hi,
From what I can see at the moment there is nothing displayed on mobile in the mobile menu, no socials, or menu even
– https://www.screencast.com/t/WsJI0OrWsSx
This could be caused by a plugin, or maybe custom code. You can try as a test to deactivate all plugins except the ones that are provided with the theme, and clear any installed cache. Check any custom code used in the theme panel, or modifications made to the theme files directly.
Try to remember what were the last modifications or installed plugins before this problem was noticed. If deactivating a plugin fixes it, then that plugin might not be compatible with the theme, or it is not configured properly.
Thanks
yes that is the problem i am talking about.
i currently have like 30 plugins and it would be an absolute mission to deactivate all the plugins and then check the details on my phone. i have no idea when this stopped working and i dont recall ever adding and custom codes to the theme.
Hi,
That would be helpful to help identify if a plugin is causing the issue. Simply select them all at once (except theme plugins) and deactivate theme at the same time. Then check if the mobile menu is displaying properly. If it is, then one of them is responsible.
Thanks
