mobile not seeing updated version

Posted in: Newspaper
Post count: 69

we updated the site with new banners but when we view in mobile there are the older banners, I dis activated all of the cache plugins and also on the server
https://www.studio93.it/ this is the site

thank u
tony

Post count: 27744

Hello,

Please let me know what plugin for the cache you use if you use CDN.
Also, make sure the settings are saved.

Thank you!

Post count: 69

We are not using any plugins for the cache because the counter for the most read articles is working well since we stopped am using a cache plugin. There was on the server but that is not in use either

Post count: 69

We are in Italy so is our hosting company aruba

Post count: 27744

Hello,

Those ads appear now on mobile https://i.imgur.com/QOTLUhN.png -> https://i.imgur.com/v0Ecgko.png. Are the correct ads?

Thank you!

Post count: 69

Hi Anna
No they are not,
Thanks Tony

Post count: 69

Yes they are the ads on mobile and not on the site, mid understood
Thanks

Post count: 27744

Hello,

So, now works well, right?

Thank you!

Post count: 69

hi anna no, desktop version is updated and the mobile has the older banners, if I use a simulator on line to see mobile it shows the updated banners, we sent a ticket to the hosting company
thanks

Post count: 69

we wrote the hosting company and this is what they said
“from our view the problem seems to be due to the mobile Home page which is activated when you switch to mobile mode also from the browser dev console which is different from the home desktop version. I suggest you try to set the same home page for both desktop and mobile or check the structure of the Mobile Home that includes the same data as the Desktop Home.

thanks let me know if you have any suggestions
tony

Post count: 27744

Hello,

So, do you have a mobile page? You didn’t specify that from the beginning.
You need then to edit the mobile page and the ads there.

Thank you!

Post count: 69

Oh thanks
Got you
Thanks

Post count: 69

thank you anna, everything on the site is working above expectations thank you for the great customer service
tony

Post count: 27744

Hello,

I’m glad that it now works as it should.

Have a great day!

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