Mobile page not loading

Posted in: Newspaper
Post count: 1

I can’t get the mobile page which is associated with my home page to load. Rather it appears to be just the responsive version of the web page which is showing. Is there a setting that I’ve missed? Here are the actions I’ve taken so far:
– Created a mobile page (through the “+” method at top of page.) My current home page is connected to it <img src="https://i70west.com/wp-content/uploads/2022/10/mobile.png" /><img src="https://i70west.com/wp-content/uploads/2022/10/mobile-set.png" />
– I do not have Amp or Newspaper Mobile plugin installed.
– I emptied all caches I could think of (W2 Supercache, server, laptop and safari on iphone)
– I deactivated plugins, but that wasn’t the issue.
– Here is the mobile page as it should appear (and as it appears under the TagDiv edit page. Notice it has a “Button” to identify it as the correct version.) <img src="https://i70west.com/wp-content/uploads/2022/10/mobile-view-e1665434613554.png" />

Could it be some strange caching problem? I’d appreciate any suggestions you have for a fix…Can’t get it up and running until mobile is straightened out.

Thanks so much.

http://www.i70west.com

  • This topic was modified 3 years by lk1234. Reason: image too large
Post count: 21065

Hello!

Did you solve the issue? Because I can see your mobile homepage is working well.
If the issue is not solved, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 3

Hi,
I have this problem too: it seems to happen only on mobile devices with screen width at 1024px and above (realme gt neo 2, iPhone Pro Max tested), is there a method to set screen width for mobile version switch?

Thanks!

Post count: 21065

Hello!

Unfortunately, there is no option to change the default sizes for the mobile version.

Thank you for understanding!

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