Mobile Page Problem!

Posted in: Newspaper
Post count: 19

Hello Dears!

I update mobile page with composer but always have to make clean cache for go on live.

Any suggestion to solve this problem?

Thanks!

Post count: 35449

Hi,
I think that this problem is because the cache plugin that you are using is not recognize or is not set to be clear when a cloud template or mobile page was edited with tagdiv Composer.
Thank you!

Post count: 19

Hi Calin,

Thanks for your reply, but i do not use any cache plugin.
What’s your next advice?

Post count: 35449

Hi,
You do not have any cache and the host is not providing any cache then there should be no problem, please provide me a link where I can inspect this problem.
Thank you!

Post count: 19

I will but i do not know where can find a link such as you want.
Could you explain the path way of the link?

Thanks!

Post count: 35449

Hi ozgunminare, you said in the first reply that you must clear the cache https://i.imgur.com/LMYLYSI.png therefore you have a cache, maybe is not a plugin, but is a cache that maybe do not recognize the mobile page when is saved to clear the cache and you need to do it manually.
To can test this, disable that cache and make a new mobile page, then test it in mobile to see the results.
Also provide a scree with mobile page and a link to that mobile page to check it to.
Let me knw the results!

Post count: 19

Hi Calin,

I do not use mobile page already it is mobile theme.

I am new and using your theme at that time.
I hope you will help me and solve this problem. Thanks for your support!

Post count: 18283

Hello !

A link to your website means the link of your website, like http://www.google.com for example. If you can send that to us we can inspect and find a solution for this.

Thank you !

Post count: 19

I will be glad much if you help me;

https://fitmagg.com/

Thanks!

Post count: 19

Any advice to not to do clear cache every update on website for seen on mobile?

Post count: 18283

Hello !

Yes, no matter what theme you are using, this is not a theme thing. You have to keep your cache cleared all the time in order to run your website in good condition.

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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