My ecommerce products cannot be purchased. The buttons are not active and the theme does not allow them to work when using mobile phones.
You can replicate in a browser by simply shrinking up the sides of the browser. Once you go under 768 px in width, the sidebar column drops down below, as it should, however, the theme has it completely covering from top to bottom the column_container and it is not tiling and starting near the bottom of the content at that point as it should.
We should make that container tile under and start from the bottom of the actual content container.
Likely a javascript error. Just tried to add stuff to cart, but then cart says empty.
Be sure to test product page with Chrome developer F12, or the equiv. in IE.
I don’t work here, just tried it out since I was popping in here. 🙂
Thank you but its on mobile browsers not PC browsers.
The problem is with individual products like this link on iphones and android devices
https://www.cctvcorp.com/store/bnc-female-to-bnc-female-connector-single/
thanks for trying though
Hi,
One of your custom blocks has float on mobile and the sidebar height goes over it, that’s why the buttons and other elements on that section are not clickable – http://screencast.com/t/HIT1m5j0WvW http://screencast.com/t/FNAsMHcHerQ
Add the following css inside Theme Panel -> Custom CSS:
@media (max-width: 767px){
.ec_product_details_page {
float: none;
}}
Thank you, Emil G.
