Mobile site not showing up anymore

Posted in: Newspaper
Post count: 26

Out mobile site is no longer showing. We are using the mobile plugin. I tried disabling and re-enabling it and when I disable it the full site shows, but when I go back to enabling it we have no site on mobile.

Post count: 20688

Hi,

You mean it is completely blank when the mobile plugin is active? Please provide a link to your website so I can take a look.
Did you try to deactivate all other plugins, leave only theme plugins active? could be conflict of some kind.

Post count: 26

I will try that now, but no plugins have been installed recently.

Yes completely white screen on mobile

https://askmfranchise.com

Post count: 26

sorry misspelling its https://askmrfranchise.com

Post count: 26

**This issue is resolved**

For anyone else experiencing the same issue, assuming you back up your WordPress website regularly, just change the name of the mobile folder inside wp-content > themes > newspaper > mobile to mobile_orig (or any new name) and then upload your backed up mobile folder prior to your mobile site not loading. This fix is for developers using the td_mobile plugin. Check your site on a mobile device. Assuming this fixes the problem you can then delete the mobile_orig folder.

Cheers

– Sean

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