Mobile site redirected – possible malware issue

Posted in: Newspaper
Post count: 2
noozteam
#496816
Jan 3, 2024 at 6:06 pm

Hi, we’ve built our website using the Newspaper template over a year ago. We’ve also used some Tagdiv plugins.
Recently, when entering our mobile website, visitors are sometimes redirected to other websites. This issue doesn’t occur when entering our online website.
We suspect it may be due to malware which came from one of the plugins, but we’re unsure how to locate and remove it.
Can you advise?

Post count: 27744
Anamaria
#496837
Jan 4, 2024 at 8:03 am

Hello,

Please let me know what theme version you have.
Please update the theme to the latest version 12.6.3.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

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