Hello,
I am having some problems with the mobile sticky menu.
1-) I have added some paddings for the sticky menu but when I scroll down I see transparent copies of these two elements. Please check the screenshot.
https://ibb.co/Tkyj6vw
2-) There is a space above the sticky menu. I didn’t set any margin or paddings.
https://ibb.co/ByS0NC5
3-) I try to remove that space by adding -2 margin to row but when I do that the border below the menu gets thicker. I don’t know why.
https://ibb.co/C8zF6fT
Could you help please?
Hello,
1. This problem can happen if you have a sticky menu and a sticky row, please disable the sticky on the row if you want to have only the menu sticky or the sticky option on the mobile menu and keep the row sticky.
2. Please check if you don’t have set the margin top on the mobile menu sticky zone => https://www.screencast.com/t/5VwkZInfF
3. If you are referring to problem number 2, please try the above instruction.
If not please provide more information.
Thank you!
Hello Anamaria,
I have a sticky menu and I don’t have a sticky row but this problem still exists
Please see screenshots. There is no sticky row: https://ibb.co/8M79vyf
There is no margin for sticky menu: https://ibb.co/z52jK6d
The issue: https://ibb.co/qjS4MQs
You can check my website on mobileview: http://www.origor.com
Hello,
The changes need to be made on the zone for margin-top on the mobile menu sticky zone => https://www.screencast.com/t/5VwkZInfF
Also, if you unsuccessful you can use this custom CSS which can help you => https://www.screencast.com/t/x1zATgHgu
.td-header-mobile-sticky-wrap {
top: -2px;
}
Set the code in Theme Panel -> Custom Code -> Advanced CSS -> Phones => https://www.screencast.com/t/rfJpxYOUT3vS
Hope this helps you better!
Thank you!
Hello Anamaria,
Setting -2 margin on zone fixed the space problem. Thank you. But shadow issue still going on as you see. Could you please help with this as well? Or it is a bug?
https://ibb.co/ZXSVwdY
Hello,
I did a more detailed investigation and I saw that you have two overlapping menus => https://i.imgur.com/zngUirU.png
What I suggest you do is import a new header and see if the problem persists.
Also, if you want to have that menu, we need to investigate what settings were made to cause that problem and you are agreed to send us – WP admin link access and credentials at contact@tagdiv.com ( please make a full backup to all files and the database before sending the email).
Thank you!
Hello Anamaria
I’ve made backup and sent my credentials . Thank you.
