Hi Everyone,
Can someone please advise on a solution to why the menu tabs are not loading on mobile (except home tab). The website is http://www.southafricaexposed.com – Look forward to your response.
Regards,
Anthony
Hi Solvetechec,
I have not solved it yet. I hope someone can help us.
Hi,
There was a problem with the new update in regard of the functionality on mobile. Please download the theme package again and install it, the issue is fixed.
Or edit this file manually as shown in the screenshot, and modify it like this
– https://www.screencast.com/t/WSi6wp4k
We are very sorry for any inconvenience this might have caused for you. Please let us know if you have any further problems with the mobile theme.
Thank you!
Hi Simion,
Thanks for the reply. Will I need to re-download the theme and then re-install mobile plugin or am I meant to re-install the whole theme again?
Look forward to your reply.
Anthony
I edited the file manually and it works!! Thank you for your awesome support.
Hi SolveTech,
What programme did you use to edit theme? I’m using mac.
Hi,
You can use any text editor to modify the mentioned file. Simply open it and make the modification like shown in the screenshot
– https://www.screencast.com/t/WSi6wp4k
Or you could replace the file mentioned (Newspaper/mobile/functions.php) with the one from the new theme package
– https://www.screencast.com/t/4zTBLioske
Thanks
Hi Simion,
I have replaced the Functions file through FileZilla and have had not luck still. Please advise how I can over come this problem.
Hello Gregwatson,
Just going to admin wordpress panel then to appearance -> editor, look for the functions.php (mobile/functions.php) click it, search the line, replace it and save it.
It works for me.
Hi SolveTech,
Sorry for the inconvenience. I have removed the functions.php and updated with the new one via filezilla and I have now gone to appearance -> editor, and pasted all the code from latest functions.php file to old one and I’m still having no luck. is there any chance you can teamviewer me and possibly help with sorting this out please and show what I’m doing wrong.
Teamviewer details.
I.D: 227 266 451
Password: 8764
Kind Regards,
Anthony
Hello Anthony, I will connect to your computer now.
Hi,
Maybe you have strong caching, try clearing the cache after replacing the file, and purge CDN files if you use it.
If you still have problems, please send us an email at contact@tagdiv.com and provide admin login information and FTP access, so we can take a look. Also paste a link to this topic in your email.
Thanks
i have the same problem, i already follow the instruction above, but nothing changes,
here my web: http://www.balipuspanews.com
and im not using any cache plugin either
Hi,
@balipuspanewscom Please send us an email at contact@tagdiv.com and provide admin login information and FTP access, so we can take a look. Also paste a link to this topic in your email.
Thanks
i will, thx Mr.Simion
