amichedellasposa Hi! I deactivated the plugin “Mobile Team”, but I can’t see posts, on mobile, because of a “warning error”. How can I do?I don’t like mobile theme.
Hello!
I checked your website and it seems you already have Mobile theme plugin active.
Deactivate it from Dashboard -> Plugins.
Thank you!
I activated the mobile theme plugin because the responsive version of my website doesn’t work correctly. But I don’t like the mobile theme, I would prefer the responsive one.
Unfortunately, on responsive version, the posts are not seen correctly.
In some cases I am linked to a warning page where is written there is no “template loader”.
in other cases the content of the post is written vertically.
Hello!
Please provide more information, also some screenshots to see exactly what is wrong with the responsive version in order to help you efficiently.
Thank you!
https://www.dropbox.com/s/31774tzlwgvcqrp/IMG_7042.PNG?dl=0
This is the page that i see when i click on all posts (except post of “tg wedding” category)
https://www.dropbox.com/s/v540k9t14rorowh/IMG_7043.PNG?dl=0
this is how I see posts of the category “TG Wedding”)
I think you can see now : I selected only the AMP option for mobile.
thanks
Hello!
Weird! The responsive version should be displayed like on desktop version always.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!Actually I had already written to support on Wednesday. Yesterday at 13 they asked me for the data to access but still the problem has not been solved. It is now Friday afternoon and I’m afraid it won’t be discussed until Monday. I would like to work on the site 🙁
