Hi.
I have created a child theme and the mobile version is not working.
I get this message in the WP admin:
The TagDiv Mobile Theme is not supported by the current activated theme. Please update your theme!
File message: wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and this in the public site version (mobile):
The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar). If you use a cache plugin clear it before checking the results.
How can i enable the Mobile theme in the Chil theme?
Thnx in advance
Hi,
Please try and deactivate the child theme, and check if the mobile theme is working properly. If it does maybe you have code in the child theme that is somehow interfering with the mobile theme. In that case you need to verify the code that you have in the child theme files.
Here you can find a guide about creating a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
This could also be caused by a plugin, you could try to deactivate all your plugins except Visual composer and the mobile theme, clear any caching installed then check again to see if it has any effect.
Also make sure you are using the latest version of the plugins bundled in the theme package.
If you could provide a link to your website, we will inspect it and try to identify a cause.
Thanks
