Mobile Theme activation error

Posted in: Newspaper
Post count: 7
MrB
#112987
May 16, 2016 at 7:22 pm

Hi,

I have installed the mobile theme plugin. But when activating it, I get the following error:

Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot redeclare class Mobile_Detect in /usr/www/users/chekacqnpq/media/plugins/td-mobile-plugin/Mobile_Detect.php on line 29

Can I be assisted with this error?

Thanks

Post count: 22421
Bogdan B.
#113068
May 17, 2016 at 9:30 am

Hi,
Please make sure you deactivate all other plugin except visual composer and clear your cache and CDN files if you use it. Then please activate the mobile theme first. We will also investigate this issue further.
Let us know how it goes.
Thanks.

Post count: 7
MrB
#113281
May 18, 2016 at 3:08 am

Hi,

It worked after deactivating the plugins as directed.

Thank you

Post count: 1
yanger
#114755
May 24, 2016 at 11:12 pm

Hi i still have this problem , i was able to active the plugins but when i activate all my other plugins the site breaks

Post count: 22421
Bogdan B.
#114883
May 25, 2016 at 11:44 am

Hi,
That means you have a plugin that is not compatible with the mobile theme. Plugins are not all compatible with premium themes. please disable all of them and then reactivate them one by one testing your site after each one and see which one causes the site to break. Then remove/replace the plugin in question.
Thanks.

Post count: 37
gmtrevor
#120687
Jun 28, 2016 at 12:55 am

I have found that the advertising plugin i am using does not work with it because they both use the mobile detect on line 29… Advanced Advertising System PRO.

So i am guessing if you have any plugins that use the mobile detect code would cause the same issue hope this helps others.

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