Hi,
How does the child categories work under the category of the mobile theme? Even when one category doesn’t have any child category under it and still show up random categories under it.
Hello!
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot, more information and an url to your website ?
Thank you!
Here is the screenshot of the question in red box.
https://tinyurl.com/yhl2xu5y
What’s the behavior of that feature? Why all other categories are under the Racing category when all of them is the parent category. Should the sub-categories be under it and not the parent one?
Hello!
Normally, there should appear the subcategories, not the parent one. Please check your settings.
Thank you!
Hi,
I haven’t set any setting to it, new WordPress installation with Newspaper demo. You can check on your end.
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I don’t think it’s a plugin conflict because the only thing I installed is the theme itself.
Hello!
If you sent an email, then my colleagues will take a look and will reply you as soon as possible.
Thank you!
