Mobile Theme Comment issue

Posted in: Newspaper
Post count: 109
JBH
#253319
Sep 13, 2018 at 6:20 pm

Hey TAGdiv!

We are experiencing an oddity on our Newspaper website.
On our desktop version, we are able to send comments. On our mobile theme (running on the optimized tagDiv Mobile Theme), we are unable to post any comments.

What we tried:
– Disabling caching
– Disabling any required fields

Do you have any solution for this matter?

Post count: 23312
Catalin
#253357
Sep 14, 2018 at 9:09 am

Hello JDH,

Please notice that I have tested to post some comments on my website using the Mobile Theme and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/db4mpXe2 If the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Post count: 109
JBH
#253395
Sep 14, 2018 at 1:20 pm

Hello Catalin,

Thanks for your reply, please check this url for a closer look: https://www.vetvrij.com/garcinia-cambogia.html

Thanks in advance!

Post count: 23312
Catalin
#253411
Sep 14, 2018 at 2:40 pm

Hello JBH,

I have left a message on your website for testing. Please remove all of your untested plugins because these might interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

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