Mobile Theme erro 500

Posted in: Newspaper
Post count: 91
mateusnds
#305987
Jul 20, 2019 at 8:56 pm

Hello. I have updated my theme to 9.7.4 version. (Great update, Thanks)

But, now I have a problem.

When I activate the mobile theme plugin, pages cant be loaded on mobile devices, shows ERROR 500. But still working on Desktop. When I disable the mobile plugin, then, mobile devices loads pages fine.

Ant Idea what can I do to Fix it?

Thanks

Post count: 23312
Catalin
#306117
Jul 22, 2019 at 2:29 pm

Hi,

In most cases, that error appears when your system status parameters are not enough increased. Please check the documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, for more details about that kind of error, please check here -> https://www.lifewire.com/500-internal-server-error-explained-2622938 If the problem persists, please let us know!

Thank you!

Post count: 91
mateusnds
#306166
Jul 22, 2019 at 4:49 pm

Hello, Catalin.

Thank you for the reply.

Permission in files solve my problem. Thanks.

Viewing 3 posts - 1 through 3 (of 3 total)
You must be logged in to reply to this topic.