Mobile Theme Featured Image Blurred

Posted in: Newspaper
Post count: 271

We are using your Mobile Theme. Visited our Home Page via iPhone, clicked on a sampling of Articles, and the Featured (Hero) Image is always blurred to the point that it can’t be seen. Site is https://www.bizcatalyst360.com/homepage-bc360/

Post count: 18283

Hello !

Please note that we recommend using images that are 800×600 or full hd 1920×1080. Your image size is small and it is blurred a bit even so, when in theme is rendered even smaller so the quality is worse.

Please try resizing your images and let us know !

Thank you !

Post count: 271

All of our Featured Images are large and always have been and render fine on a normal laptop or Desktop. We have also regenerated ALL of the Featured Images, and the problem still exists. It’s not just blurry but many images simply don’t show at all. Here is a good example – The image size is fine, but when you look at it on your Mobile, it is non-existent: https://www.bizcatalyst360.com/what-if-we-can-re-humanize-school-again/

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 271

Login Credentials have now been sent. Thank you!

Post count: 12

I’m experiencing the same issue. Featured images have started to show up blurred, but only for the main carrousel. My website is this:
https://www.myaffordableluxury.com/

Post count: 21065

Hi @calinonet!

You already have made a topic about this here: https://forum.tagdiv.com/topic/blurred-images-on-main-carrousel/
Please let’s continue down there.

Thank you!

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