please, my mobile theme covers my top news posts with a white veil and the menu listings, while the recent post and footer appear rightly. Still, When you click on any of the news posts on the recent posts downwards, it does not load the post at all. Click on any page at the footer, it does not respond at all. It has become a big burden because almost 90percent of my prospective readers use opera because it helps them to conserve data. In chrome it appears and responds just fine. Please help me solve this problem. As it is defeating the very reason I bought the theme.
Thanks a lot, for your quick reply to my initial complaint it was helpful in solving even other problems.
My website is http://www.naijanewsworld.com
-
This topic was modified 9 years by
Moforka. Reason: Omitted the name of my website
Hello,
Hi,
Unfortunately opera mini has too many limitations for us to be able to fix anything for it. It is a stripped down version of a browser that is useful if you have slow internet connections or expensive mobile data packages. We understand the frustration caused by this but it is very hard to fix these issues. We would have to create a new theme for opera mini alone and remove any elements that are not supported by the browser. Sorry for the inconvenience but we do not recommend the use of our theme with opera mini as well as opera classic or internet explorer 8 or lower. Our theme has many complex elements and these browsers do not have the needed features to support them. Thank you for your understanding.
As for the “veil” I think you are referring to the image gradient that is added on grids so you can see the post title. It is a black gradient though as a shadow in the bottom part of the image. Not sure what the White veil is. I also checked your posts and they seem to work properly. Please provide more details to what this veil is and what area of the site does not work properly as I cannot find any issue at the moment.
Thank you!
Hi
We’re sorry for any inconveniences but being an untested browser we can’t provide support for it. If you feel that the theme does not suits your need or you’re unhappy with it we’re willing to offer a refund so you can go ahead and look for another template which will suits your needs.
To ask the refund just follow this link and we will agree with it when we get the notification from envto: http://themeforest.net/refund_requests/new
Thanks!