Mobile Theme Issue

Posted in: Newspaper
Post count: 53

Hello,

I have a problem with the tagDiv Mobile Theme.
Everything was working fine until tonight.
Now, the site doesn’t display correctly on mobile anymore (fonts, menus, articles, footer, header…)

Screenshot of the site : https://paste.pics/e8047f0f6e401e4f2401be2095986621

We got an error message on the server today:

[Tue Jan 26 17:37:27.604461 2021] [autoindex:error] [pid 27569] [client 13.66.139.5:0] AH01276: Cannot serve directory /home/wkzt3269/lequotidiendusport.fr/wp-content/plugins/td-composer/legacy/common/: No matching DirectoryIndex (index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm) found, and server-generated directory index forbidden by Options directive.

Thanks for your help!

  • This topic was modified 5 years by LPresse.
Post count: 53

Could you help me please ?

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 53

Thanks. Mail send yesterday.
Ne reply…

Post count: 21065

Hello!

Your mail was in the spam folder.
Our team will reply to you as soon as possible!

Thank you!

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