Mobile theme menu not working

Posted in: Newspaper
Post count: 8
piyiotisk
#27924
Nov 19, 2014 at 10:56 pm

The mobile menu is not being displayed.
I deactivated all the plugins but it didn’t work.

Post count: 8
piyiotisk
#27926
Nov 19, 2014 at 11:23 pm

the website is http://www.heevoo.com

Post count: 18
samnaun2000
#27942
Nov 20, 2014 at 10:05 am

Same Problem on http://www.loomee-tv.de/

Post count: 6600
Lucian
#27948
Nov 20, 2014 at 10:50 am

Hi,

Have you managed to fix this? I have checked your site and seems that the menu is working fine now: http://screencast.com/t/4eJw8qd9
Please let me know!

Thanks

Post count: 6600
Lucian
#27949
Nov 20, 2014 at 11:02 am

Hi,


@samnaun2000
I have checked your site and found this js error in your console which can cause this as the mobile menu works based on js: http://screencast.com/t/GEXwFbw9i3
Please make sure you disable all plugins empty cache/purge files if you use any cache and/or CDN hosting services then check again.
You should consider disabeling the minifying option for html/js/css as this may cause conflicts and errors of this type and also keep in mind that we do not recommend it: http://screencast.com/t/m72j5nD1fmO
Hope this helps!

Thanks

Post count: 8
piyiotisk
#27971
Nov 20, 2014 at 1:20 pm

hi, the think is that on pc if i choose mobile resolution on chrome is working but on an actual mobile device (htc one and iPhone 5s) it is not.

Post count: 6600
Lucian
#27976
Nov 20, 2014 at 2:44 pm

Hi,

Tested your site both on emulators and iphone/htc devices and still haven’t found any issues with the menu not working.
screens from emulators:
* (htc) http://screencast.com/t/QdrKNkc2Cn1A
* (iPhone 5): http://screencast.com/t/zG3tl249hc

Thanks

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