Hi,
I deactivated Tagdiv Mobile Theme plugin because of bug fixing. When I was trying to reactivate it once again, it failed with this error message:
Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /data/9/1/91571d3f-5b81-4a9c-a5cf-9b32da42948e/svetapple.sk/web/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28
The error is links to plugins own file. So I tried to delete it and upload it again, double check in Plugins editor and FTP of my web, that this file is not existing anymore in meantime. After fresh upload I tried to activate the Mobile theme plugin again but I get the same error message again.
Can you please help me? It looks like infinite loop.
I am using latest version of both – WordPress 5.6 and Newspaper theme.
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi, I sent you an e-mail and credentials
I have the same error…
Hello @pagondorf ,
If you are facing the same issue please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi, it happend again with another td plugin – pagebuilder. Can you please look at it? Last time I sent you credentials.
Hello !
Please reply to the e-mail and our team will take a look.
Thank you !
