I tried everything, deactivate all plugins, install the mobile theme plugin first, everything is fine until I install caching plugin, I think there is something I could do, but I just don’t know what. I would appreciate it if you could help me.
Hello aleksandarcasual,
Our recommended caching plugin is WP Super Cache. If you encounter any problems with the mobile theme and this caching plugin, please check the following topic here -> https://forum.tagdiv.com/topic/mobile-theme-issue-3/
Thanks for your understanding!
I get that your recommended plugin is WP Super Cache, but I don’t find the plugin as good as the W3 Total Cache, so is there a way to try and combine the Mobile Theme plugin and the W3TC?
Thank you in advance…
W3TC does not work correctly. Use WP Rocket, perfectly work with mobile theme plugin.
Okay, thanks, I will try WP Rocket, just one more thing for the stuff here, the back to top icon on the theme is not working, I click but nothing happens and that’s only on desktop, on mobile it’s fine…
Hello aleksandarcasual,
Try to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Also, notice that the W3TC and WP Rocket was not tested with our theme and we cannot say for sure if these will work as expected with our theme, sorry! You should use only our tested plugins because they were tested with the theme and should work as expected.
Thanks for your understanding!
Thanks Catalin for your time, sorry for bothering, I found everything and now the site is great, I found a caching plugin that is working really fine and have some results, now I just have a small little problem, it’s okay if we don’t fix it but it’s annoying, on mobile theme its working on desktop it is not, the button to go up on the homepage, the icon in the right bottom corner to go up the page it is not working and I just can’t figure out why 😀
Hello aleksandarcasual,
Please provide your website URL so I can take a closer look at it, so I can identify the problem (you can provide some useful screenshots) and also, so I can provide a more accurate response.
Thanks for your understanding!
thenewstab.com
Hello aleksandarcasual,
I have inspected your website on mobile and I did not saw any problems with it. Everything seems to work as expected on mobile and desktop. Please provide some useful screenshots with your problem so I can identify it and also, so I will be able to provide a more accurate response.
Thanks for your message!
I don’t know if this is what you meant by screenshots, but these are the 2 problems I’m dealing with, everything else is fine, I love the theme, just these two little problems, thanks BTW 🙂 https://postimg.org/image/7qabibanf/
Hello Alek,
I have inspected your footer section of your website and I saw that you have some custom CSS which will overwrite the default theme code and that’s why you will not bring the theme accent hover for that section. -> https://www.screencast.com/t/Y5WDhMYK ->https://www.screencast.com/t/RgaRwaq8AE
Please try to revert the theme to the default state, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.
Hope this helps!
Thanks.
