I have noticed a weird behavior on my website, the mobile theme is activated but there are times it is not working and instead, the desktop version is the one that shows. Happens much often and I don’t know how to resolve this.
I like the mobile theme interface and how fast it loads rather than the version of the desktop which loads to about 70% and stops there for like 10 seconds before completing the load.
Please help
Hi,
If it is activated it should display at all times on mobile devices. Please provide a link to your website so we can take a look. You could try as a test to deactivate all your plugins except the ones provided in the theme package then clear any caching installed, to rule out a plugin conflict. Then test to see if the website displays as intended on mobile.
Thanks
Hello, thanks for the response. Here is the link https://goo.gl/s1RsP9 if you open a post from the homepage, you will notice a difference and takes time to load.
Hi,
I have inspected your website and it seems that the mobile theme is not working properly. It is not being displayed constantly, only randomly. Make sure you are using the latest version of the mobile plugin provided in the theme package. If you are not sure, deactivate and delete it, and install that one.
Please try the suggestions provided above and test if the mobile version is displayed at all times. Also check any custom code entered in theme panel, or added to the theme files that could interfere with the functionality.
Thanks
Hi,
Thanks, I found the problem was due to the Inline Related Posts. Deactivated it and everything runs fine.
Thanks
