Hey there ,
I’ve installed the mobile plugin and when opened my website on mobile all it says is :
The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar). If you use a cache plugin clear it before checking the results.
I don’t have any caching plugin or any other mobile theme. I’ve made a child theme though but checked it and it seems all good.
Also, currently I’m Using a website maintenance plugin and for now i’ve disabled the mobile theme plugin but would like to use it.
Any help ????
Hi,
Please try and deactivate all other plugins except theme plugins as a quick test when possible, check if this solves the issue. Usually other plugins are conflicting with the mobile plugin and causing issues. Let us know after you test.
Hi Simion,
I already did that, deactivated plugins one by one and then kept refreshing the website on mobile 🙁 , nothing changed by that, even i switched to parent theme from child and that too cannot make a difference 🙁
Any further Help ??
Thanks
Hi,
You could try re-installing the theme, by FTP if possible, that could solve the issue
– https://forum.tagdiv.com/topic/mobile-site-not-displaying/
Do not enter any code in the theme files, deactivate the child theme as well after re-installing.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login information as well as FTP access. We will investigate further.
Thanks
